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IT Talks let you in on how it is to work with us, how customers have solved IT challenges, new industry trends by our partners and much more.

Every now and then we sit down for a chat and most often the conversations circles IT. Independent of the group, could be colleagues and/or partners, customers or friends – IT is on the table almost every time.

We have offices in Denmark, Norway and Sweden – and we have recorded IT talks at all of our locations and the chats are held in local language.

 

Dec 18, 2020

Meet Jens Rencrantz, Head of ICC and Business Owner Integrated Customer Experience at the Swedish Tax Agency, a public organisation with about 10.000 employees and an IT department that consists of 1.200 people. Jens is responsible for integrations and the ICC (Integration Competency Center), a department in the middle of the digitalisation, where they are working towards the goal of being an integrated part of ecosystems where public as well as private stakeholders can communicate and co-operate. Jens also talks about SAFe and other agile methods, pros and cons with large organisations, continuous improvement and shares what might be the “silver bullet” for the Swedish Tax Agency.